Re Tracking in Questions
I am providing this info in case it helps someone.
I have now fully established that Tracking between US and Australia is basically a non event after our respective international borders.
You can track to the coastlines and thats it. After many hours spent on the tracking issue related to in Hipstamp forum questions I have discovered the following, once you get past the iron curtains of robotic recorded button pushing messages
Australia Post Customer service can establish if USPS tracking number has arrived to the Australian border, but do not provide a national tracking service on international posts. Having established this the hard way by trying for many hours to extract necessary info from USPS and AP I also found out from AP customer service (they are a very rare commodity) that USPS registered mail deliveries and receival signatures are recorded. I hope this info helps sellers in case the buyer claims "my parcel did not arrive".
This is australia posts international phone number +61 3 8847 9045 I wish you luck with robotic button pushing requests, I in the end followed the required requets to tracking and did no futher inputs, after the recording repeated 3 times I was forwarded to a customer service rep who was FINALLY extremely helpful and provided the information as explained above.
If you read this Mark, the Hipstamp tracking provided me with a link to USPS with a tracking number that was not provided by the seller, this number took me to china twice with no delivery??? I eventually obtained the real tracking number which took me through the path as explained at the start of this post.
Cheers and thanks to the people that put me on the right path in the questions forum.
Pete Au
I have now fully established that Tracking between US and Australia is basically a non event after our respective international borders.
You can track to the coastlines and thats it. After many hours spent on the tracking issue related to in Hipstamp forum questions I have discovered the following, once you get past the iron curtains of robotic recorded button pushing messages
Australia Post Customer service can establish if USPS tracking number has arrived to the Australian border, but do not provide a national tracking service on international posts. Having established this the hard way by trying for many hours to extract necessary info from USPS and AP I also found out from AP customer service (they are a very rare commodity) that USPS registered mail deliveries and receival signatures are recorded. I hope this info helps sellers in case the buyer claims "my parcel did not arrive".
This is australia posts international phone number +61 3 8847 9045 I wish you luck with robotic button pushing requests, I in the end followed the required requets to tracking and did no futher inputs, after the recording repeated 3 times I was forwarded to a customer service rep who was FINALLY extremely helpful and provided the information as explained above.
If you read this Mark, the Hipstamp tracking provided me with a link to USPS with a tracking number that was not provided by the seller, this number took me to china twice with no delivery??? I eventually obtained the real tracking number which took me through the path as explained at the start of this post.
Cheers and thanks to the people that put me on the right path in the questions forum.
Pete Au
Comments
I took a quick look at the order in question, and the tracking number the seller provided, is the correct tracking number. I checked your message to the Seller, and you wrote that the tracking number was RR142399405US, and in the same message provided a link to a different tracking number, ie: RR142399414US
https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=RR142399414US
Where did you see RR142399414US, or get the link you're referring to? This isn't in the link in HipStamp, which contains the correct tracking number the seller provided, which is: https://www.google.com/search?q=rr142399405us
I clicked on the buying link "tracking" which took me to a page that had a seach 2 search fields one was RR1423 which I assumed was an example and the other was RR142399405US which I presumed was the real Mcoy, this provided the tracking info to China.
After contacting the seller they said that this was not the tracking number and the seller provided me with the correct one which is neither of the above. I didn't pick the anomaly as you did with the 2 different numbers on my original post, but I can tell you that I had 2 hipstamp browser Tabs open as well as 2 USPS Tabs. I copied the search numbers from the USPS tabs direct to the post in Hipstamp. I am starting to feel that those numbers were just random examples and I took them for the real McCoy. I am not understanding this.
Nevertheless What I did establish with Australia post is correct, We cannot track past our respective borders, but AP keeps records of USPS arrivals and delivery signatories.
As far as the tracking numbers go I am now totally confused, I will ask the seller for the tracking numbers in the future.
I got the link to the USPS numbers by clicking the search field. that search field came up after clicking the Hipstamp "Tracking" link.
I hope this makes sense to you, Cheers and thanks Pete
If you were to click on the "Track this Package" link for this order, you are brought to the following page: https://www.google.com/search?q=rr142399405us which should show the tracking number provided by the Seller which is: RR142399405US
Note the seller also confirmed via the message system that RR142399405US is the correct tracking number (they did not indicate there was a different tracking number than this one).
However, to correctly identify the right shipping carrier, we use Google's Track Package feature. So for example, if I click on the above link, this is what I see:
Peter - do you see the same thing? It may be that this feature is not available in certain countries (such as Australia), in which case we will review this further, to ensure there is no confusion.
However, if the Seller does not enter in a full URL, and only a tracking number, we then send the buyer to Google's Track Package feature, which attempts to identify the appropriate carrier. It is of course recommended that you provide the full URL, as this will ensure the most accurate information.
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Web results
RR1423 - Your package tracking results. Global ... - lookshipment.com
https://lookshipment.com/numbers/usps/RR/1423
Track a shipment route RR142399405US. Global tracing of your usps parcels. Track sending tracking number RR142399414US. Global tracking and tracing of ...
You've visited this page 3 times. Last visit: 1/08/18
Track your package. Search for package tracking number. Global ...
gotrackpackage.com/numbers/list/RR/1423
View the package route. Track your package RR142399391US. View the package route. Track your package RR142399405US. View the package route.
You visited this page on 31/07/18.
I now know the 405 ending is the correct number, but it is certainly confusing being provided with 2 different numbers.
Cheers Pete
Cheers again Pete
Standard..........................................................................................................Express
Standard price from.........................................................................................Standard price from
$17.76............................................................................................................. $28.17
Delivery estimate is 6+ business days.............................................................Delivery estimate is 2-4 business days
Tracking included2...........................................................................................between major metro areas
.........................................................................................................................Tracking2 and Signature on Delivery3
.........................................................................................................................included
We might be in different countries but we have exactly the same postal probs. This is the reason I won't sell off my excess collection.
the wieghts are classified 0 to 500 grams, the same rules apply :- must be a flexible letter otherwise considered a parcel. The rates are in Aud subtract 30% for USd