What's Right with BidStart versus HipStamp?
I keep on seeing comments from MR stating that the majority of user have problems with BS. No where have I seen any comments as to what is right with BS.
Please put down some processes that BS does well that HS does not. Here are a few:
1. Sellers tools are so much better on BS. I am able to sort or filter by data, buyer, country, etc. HS only has the option to see each purchase as a single entity.
2. Feedback: BS is the simplest to use. I click on one item (one time I purchased over 300 items from one seller), select my feedback wording (already saved), then select "Leave feedback for all items from this Seller or Buyer" After I made a comment to MR, they increased the screen to hold 50 items instead of 10, but it is still lacking. With HS, I have to manually select each item, and then I can give feedback on the group. I guess that I have to make sure that I don't have more than 50 items in a transaction....
3. Buy and Selling: with BS I get a list (single line listing) and am able to either open or close the listing. As a seller, this make it very easy for me to see which I already extracted. especially by orders with a lot of items (30+).
But hurry -- they are getting ready to shut out the lights on 7 September despite my request to wait until HS is at least as good a product as BS.
Please put down some processes that BS does well that HS does not. Here are a few:
1. Sellers tools are so much better on BS. I am able to sort or filter by data, buyer, country, etc. HS only has the option to see each purchase as a single entity.
2. Feedback: BS is the simplest to use. I click on one item (one time I purchased over 300 items from one seller), select my feedback wording (already saved), then select "Leave feedback for all items from this Seller or Buyer" After I made a comment to MR, they increased the screen to hold 50 items instead of 10, but it is still lacking. With HS, I have to manually select each item, and then I can give feedback on the group. I guess that I have to make sure that I don't have more than 50 items in a transaction....
3. Buy and Selling: with BS I get a list (single line listing) and am able to either open or close the listing. As a seller, this make it very easy for me to see which I already extracted. especially by orders with a lot of items (30+).
But hurry -- they are getting ready to shut out the lights on 7 September despite my request to wait until HS is at least as good a product as BS.
Comments
I've been a dealer since 1985 and I can't begin to tell you how great it felt when Mark bought Bidstart back from SG. This feels like home again .........
My name is Justin Beard. Yesterday I joined Mark as the new COO here at Hip Ecommerce. I wanted to introduce myself in these forums to say hello and to clearly articulate why Mark has brought me into this role and how I can be of assistance to you. The most important asset we have as a company is our community of existing buyers and sellers. My role is to listen to you and to help prioritize our efforts to make this the very best place to buy and sell stamps, comics, and postcards.
Now that the migration is complete, we can focus our efforts 100% behind the Hip Ecommerce marketplaces. We will be working to address your thoughts and feedback, rolling out new features, and making the buying and selling experience second to none. I have set aside time each day to schedule calls with anyone who would like to say hello, ask a question, or provide feedback. If you would like to schedule a 15 minute call, please do so here: https://calendly.com/justinhipecommerce/15min/09-07-2016
We will be keeping the community up to date with progress and awesome new product releases on a weekly basis through our email news letter. If you have specific questions you would like to ask- feel free to shoot a question to support@hipecommerce.com and I will do my best to respond in a timely manner.
I look forward to getting to know this tight knit community. The best is yet to come...
Dr. Terry- we have added this to our feature list
Phil- we have added custom store categories to our feature request list
And thanks for the good news about the custom store categories!
The level of communication from Mark and now you speaks volumes about your intentions to make Hip Ecommerce the place to be for both buyers and sellers !
With regards to 1 and 3, you should already be able to do this. On HipStamp, when a buyer places an order - an order is created which groups their items together, adds shipping, etc. On bidStart there are no orders, so all you can do is view a list of sold items (without any order information, shipping information, etc.)
However, if instead of viewing orders, you just want to view a list of sold items, that you can filter by date, country, etc. that's available too. Just click on Members Area > Selling > Listings > Closed and at the top left, in the "Filter" menu select "Sold". This would be the equivalent page to My bidStart's Items I've Sold page (which is different than our Orders page).
If you want to use that section to fill an order, you can also check off each item to keep track of each.
If you feel anything is missing from the page, compared to the My bidStart area - just let us know. We'll review adding a note to the Sold / Orders screen as well linking to that page as well.
Is there any chance of a similar-type feature over here at some point?
Guess I will get my wish list together and request a call. Hope to chat soon.
Luree
https://www.hipstamp.com/store/dianealthea
When migrating accounts from bidStart to HipStamp, we separated accounts based on email address. If you had already created an additional account on HipStamp with a different email address and would like us to combine them, just send us a request through our Contact Us form.
However, Dennis, I learned on another thread that there is a workaround for now: you can hover your cursor over the stamp title or stamp image, and it will show both that title and the seller's name.
I just went to pay for an item and couldn't - Why? because when I clicked on PayPal I got the message that "shipping method can't be left empty" Fine - only there is no field for shipping method and no shipping cost in the invoice ("get quote"). How I miss just clicking on PayPal and paying. I want to go home - to bidstart!!