Account History - Problem with Calendar and HipStamp Staff
I'm unable to select a date range for this function. The popup calendar is cut off and only allows me to go back to 10/10/21. This has worked in the past, but now that I need it to complete my taxes, it won't work. I sent a message to HipStamp, but they only told me how it should work and then provided me a copy of the sales summary for 2020 which I already had. I had asked for a total of fees paid to HipStamp, so I don't know why they would send me the sales summary. I again asked for the total fees paid to HipStamp. They simply sent me the boilerplate again of how it should work and also advised I needed to contact PayPal (which the wouldn't have fees paid to Hipstamp because they take their payment from my credit card) and they also recommended that I contact an accountant to assure accuracy on tax reporting. Again I asked for fees paid to HipStamp and just got back an automated reply that they received my email and would get back to me later.
I now understand how frustrating it can be when problems occur here and aren't corrected properly in a timely manner. Now that I have expressed my frustrations, are others having problem with this feature concerning fees paid to HipStamp?
I guess I'm going to spend my night thumbing thru pages of individual fees to find the payments actually paid to HipStamp. I received a 1099 from PayPal. Isn't HipStamp required to also provide one? If they did, I didn't get mine.
I now understand how frustrating it can be when problems occur here and aren't corrected properly in a timely manner. Now that I have expressed my frustrations, are others having problem with this feature concerning fees paid to HipStamp?
I guess I'm going to spend my night thumbing thru pages of individual fees to find the payments actually paid to HipStamp. I received a 1099 from PayPal. Isn't HipStamp required to also provide one? If they did, I didn't get mine.
Comments
If you kept your credit card statements they are itemized on your credit card statement. They should be listed under transaction by the transaction date, post date and description.
This works for me:
Go to members area
Account history
Select date range you are interested in
Filter by Receipts
You will end up with a list of the monthly charges from HipStamp
or Filter by Debit and you will get a list of fees charged to you by transaction
I can't located my credit card statements, so I'm manually going thru the individual pages in account history. I have 5 months done. Only 7 more to go.
It appears that you need to hit the done button at the bottom of the date entry screen for the date to be accepted. Double clicking on the date does not seem to work
Mike