Re-Invoice
As the new kid on the block, If I wish a new invoice ie I might wish to pay more for registered mail or insurance, do I simply just contact the seller with the request as is done in ebay?
Cheers and thanks Pete
Cheers and thanks Pete
Comments
Yes, contact the seller right away and request your order be sent registered mail or with insurance. I say right away because for seller such as myself, we have a tendency to quickly pack and mail all orders. Or, before you actually purchase the stamps, send the seller the request. This way an adjustment can be made early. Either way, communication is the key.
Luree
https://www.hipstamp.com/store/dianealthea
Maybe someone else with experience with that could weigh in?
"The purpose of editing an unpaid invoice is only to update the shipping costs - not the per item costs, which are set at the time of purchase. Please note that editing an invoice would not change the Final Value Fees which you are charged - which are calculated at the time of purchase (regardless of when payment is made).
In some cases, Sellers were able to update the per item costs - but this should not be the case, and was recently corrected"
1) Once you pay for an invoice - the order is completed and can not be changed. This includes if you checkout and pay for items within your cart, or if you've won items through auctions, offers, etc. and subsequently paid. Sellers do have the option of offering different shipping methods, such as registered mail, etc. - which you can select when checking out. However, once you've paid for an invoice - the order is complete and can not be changed. However, if you contact a Seller whom you have already paid, and agree with the Seller to an alternate (and more expensive) shipping method (assuming they have not already shipped the order out), the Seller can not "re-invoice" you, because the order is already complete. However, there would not be anything preventing you from paying the Seller the difference by sending them money directly via PayPal - you would just need to ask for their PayPal Email Address, and use the "Send Money" feature in PayPal.
2) If you have an order which is not yet paid for, such as for auctions, offers, or through the Pay Later feature, the Seller will have the option to update the shipping amount and method, as well as combine multiple unpaid orders (orders placed within 5 days of each other are automatically combined). Shipping Costs below zero are invalid, and will prevent a buyer from paying for the order.