SolvedHome page is not displaying image as I list new items.
The counter is adding each new listing to total and the listing is placed in to the correct category but it does not show on the home page.
Today I listed 4 stamps at first I thought it was a busy day with lots of listing !
Can someone take a look please thank you
Today I listed 4 stamps at first I thought it was a busy day with lots of listing !
Can someone take a look please thank you
Comments
Mark, I understand your reasoning but I've noticed and heard from many of my buyers that they like to see the new listings appear immediately when they enter a store.
Keep in mind that the Store Home Page is not optimized to help Sellers manage their listings - that wouldn't make sense, it's optimized to help you sell items to our members. If you're looking to review recent listings, just go to the Members Area > Selling page. That page is intended to help Sellers manage their listings, and there is no Best Match sort there. The default sort there will show you the most recently listed items in order:
https://www.hipstamp.com/members/selling/browse/open
So if you're listing items, and want to quickly review your recently listed items, use the Members Area > Selling page.
(It works fine doing it that way also)
As for the "Selling Page" that would be another discussion you wouldn't like, Mark.
As noted above, the default sort order on HipStamp within the general site, and within Sellers' stores, has always been Best Match, not Recently Listed. There are many different factors which are taken into consideration within the Best Match sort algorithm, which includes factors such as listing type, date listed, views, the Seller, and many other factors as well. The aim of which is to present listings in an order which will result in the highest amount of sales. We're always improving this, and yes, we have made changes recently to this algorithm and will continue to in the future.
With regards to bidStart/StampWants, the default sort order was also based on a wide variety of factors and was different from the one on HipStamp, but in particular, it did not place a high priority on date listed, so it was not the case if you listed new items they would appear at the top of your store homepage on bidStart/StampWants.
Also, just as a reminder, HipStamp is not bidStart/StampWants. We're a separate business, website, and platform. We competed with bidStart/StampWants, before acquiring bidStart/StampWants from Stanley Gibbons in 2016, at which time we closed the bidStart platform, and migrated over existing members and listings. For comparable reference, in over ten years of existence, the most amount of stamps sold per month on bidStart/StampWants was $200,000; and when we acquired it, it was around $50,000. Today, HipStamp sells approximately $1 Million in stamps each month; and out of our nearly 1,000 Sellers, their individual sales have increased, on average, 10X in the last two years. A key reason for this is that we're always working to improve and optimize our site, Best Match included.
If I was still a buyer and came to this site and saw the mess under these two headings, I would not take this site seriously.
When I was still buying, I never bounced around looking at sellers home pages when making a decision to buy something. I did a search under the country or territory name (which is why I am upset that it looks like you are never going to fix the listings), then the catalog number and saw what came up. I clicked on a few of the items that best met my criteria (condition, price, payment method, shipping, etc) and then picked the best of those. I then would search that seller's other items by country and catalog number to find other items that might interest me. Never did I use the method you seem to think people use, and I would bet most others don't either.
The only reason that I am selling here is the fee that you charge is on the total purchase price and not per individual item. I sell each stamp individually, never by set (it frustrated me when I was buying that I could only purchase sets when I might only need one or two individual stamps from a long set), so most of my selling prices are very low (three to five cents). If you charged for each item listed or each item sold, even if only a couple cents each, that would preclude me from selling in this manner. That is what drove me away from Delcampe; their fees are presently 6.5% of the total sale plus a minimum of 0.13 Euro per item sold. I put up with all of this other stuff, frustrating as it is, only because of the lower fees for my preferred style of selling stamps.
The number of Sellers on HipStamp was 600 2 years ago, and is 875 today, which is less than a 50% increase; and yes, on average, those 600 stores have had a 10x increase in sales. This is because for the past 2 years, we have been very focused on helping our existing Sellers sell more stamps, and bringing new buyers to HipStamp. This is of course on average, and each Seller will have their own results, so I'm not saying that your sales specifically increased 10x. That being said, as a Featured Store, there are quite a few benefits included in your Featured Store subscription that can help you increase your sales, which it does not appear that you're currently taking advantage of. I'll ask our Director of Marketing to follow-up with you on this next week.
As a Seller, if you make a mistake when creating a listing, there's a link on the confirmation page which will take you back to the listing you just created. You can also review your latest listings from the Members Area > Selling page: https://www.hipstamp.com/members/selling/browse/open There's no need for you to start clicking around to try and find the item you just listed, it would be at the top of the list.
I list my items manually (one at a time). When doing so, I open up two tabs in my browser. The first tab is where I create my new listings. The second tab is the "View My Store" link. The store sort is set to "Recently Listed". If I think, or know, that I made a mistake in a new listings, I'll go to the second tab, refresh it, open up the errant listing and edit it. Sometimes if not enough time has elapsed the last item listed will take a minute to become visible. No problem. I just create a new listing (with a different item) and when I submit that one, I go back to the second tab, refresh it, and then can see and edit the errant item.
I have used this process on StampWants, BidStart, and now HipStamp without any difference between the three sites. Sorry for the "history lesson", but I tend to think it is more a picnic than anything else, as is usually the case.