Now it happened!
After selling more than 48.000 items since 2006 here on all the different platforms (Stampwants a.s.o.) and receiving more than 36.000 positive feedbacks (= 75%) I got my first NEGATIVE. The buyer left me no chance to solve the "problem". I say: Thank you!
https://www.hipstamp.com/store/kingfox
https://www.hipstamp.com/store/kingfox
Comments
I know the feeling. While I don't have nearly the level of sales that you do, I received my first (and only) negative a while back for something that truly was my fault, but that I made "right" with the buyer. I commented then that I wished there was a way to provide a rebuttal to the feedback.
Rob
No worth the high blood pressure. Oh, and no blocking available!
Kitty here, I kind of feel like the negative feedback thing is sort of a right of passage in a cosmic sort of way, and yes I inhaled, oh sorry, I digress.
I remember when David did his masters degree's, he lived and died by his 4.0 GPA, (kind of like I did as a seller who never got punched with a negative) until that one crushing B+ happened, he wasn't right for days, weeks, then it was over, did his ThD and that was it. We (I) got our first negative 03/11/2011 because I accidentally invoiced the customer twice, which in those days you did after a sale, you sent an invoice. (anyone remember those funny red #'s that showed up when you had a sale?) I clicked send twice, and no I didn't inhale that day Lol. He emailed me calling me a stupid B*&tch and then said he'd never buy from us again. ..........But he did, and now he's dead. Funny how that works.
Ok that was my 2 cents worth
Kitty
I have a niece who was a straight A student in school , , , until that 1st report card with one B. You'd think her goldfish had died, the way she cried.
"said he'd never buy from us again. ..........But he did, and now he's dead. Funny how that works."
Yeah, karma's the mother of all _____es. LOL
I remember my 1st negative. It was also an unreasonable one. I had told an overseas customer that delivery could take up to 6 weeks. Well, 6 weeks to the day, after the sale, when his order hadn't been delivered, he dinged me. The next day he notified me it was delivered. I emailed him, asking why he had to be so quick on the draw with his feedback. He said, "I didn't know it mattered." Whaaaat?
You just have to remember that in this hobby, there are tons of old people with dementia, OCD, altsheimers, delusions, hallucinations, who are manipulative, controlling and simply have anti-social attitudes that they've had all their lives from shunning/hating people. All of their behaviors get worse as they age.