Questions to Sellers
I am a new customer here but have used E bay a lot in the past. So far, I have sent 3 questions to sellers concerning the stamps that I was interested in. Have not received ONE answer! So, in good faith, I went ahead and placed a small order to see how that would go. So far the seller has not acknowledged the questions sent or order placed last Friday 6/12/20. Wonder how I get my money back from Pay Pal. Guess I should contact PP for that question. Probably my last order here, if anyone was to care.
Comments
https://help.hipecommerce.com/support/solutions/articles/14000108736-how-can-i-request-a-return-or-refund-
Early on when we started using this new platform, I discovered I had overlooked a couple of messages because the notification here can be fairly subtle.
Similarly, I've had numerous occasions where I tried to contact a buyer through this system. After a few days, I sent them an email directly (since I had their address through PayPal) and then I heard back quickly. Over time, I just now send messages at the same time through both methods, HipStamp and email. I think only once have I ever gotten a response back through the HipStamp system.
Keep it all in perspective