Origin Shipping Turnaround Time
Please tell me the Hipstamp policy for shipping time after a purchase - specifically the time the shipping company is supposed to have the item in their possession.
Once an item is marked as paid I think 3 business days is enough time for the seller to put the item in the mail and not just generate a label. What is the defined policy for a seller at Hipstamp?
Once an item is marked as paid I think 3 business days is enough time for the seller to put the item in the mail and not just generate a label. What is the defined policy for a seller at Hipstamp?
Comments
From HipStamp Terms & Conditions below
General Seller Policies
As a Seller, you're expected to:
Ship items promptly once an order has been paid.
Promptly resolve customer issues.
Manage inventory and only sell items which are currently available.
Respond to buyers' questions promptly.
Be helpful, friendly, and professional throughout a transaction.
Ensure that items delivered to buyers match the descriptions provided in the listing.
How do you know the item was not put in the mail ?
I am well aware that the mail is taking more time. This is delayed further when the shipping company does not get the item to be shipped right away. I will probably never know when the item is with the shipper without a tracking number. As I stated I think 3 business days to put it into the shipper's hand is the best practice.
I have my answers thank you.
I know it is very hard for us to have to wait longer than a week for something we've ordered. But with what has happened in the world today, we have to have patient. And that is said from someone who doesn't do "wait" very well.