Sorry guys my previous post does not explain the problem, the sold item Cyprus182, the buyer bought the wrong stamp. can Addmin take a look and see if the negative can be change to positive.
The forum is not the place for this type of problem. You need to contract HipStamp directly to resolve this. They will not change to positive, but might remove the negative, if warranted. You can find the Contact Us option at the bottom of this page.
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can Addmin take a look and see if the negative can be change to positive.