Increase in non-paying bidders
Has anyone else experienced an increase lately of non-paying bidders for auction items?
In the last few years I may have had 1-2 non payment claims in a year. Starting this year I have experienced non-payment by 1 or 2 people with almost every weekly auction. I am not sure what is causing this sudden increase and what can be done to stop this behaviour by certain individuals.
In the last few years I may have had 1-2 non payment claims in a year. Starting this year I have experienced non-payment by 1 or 2 people with almost every weekly auction. I am not sure what is causing this sudden increase and what can be done to stop this behaviour by certain individuals.
Comments
How long do Sellers generally wait until they request a resolution? Hipstamp requires 5 days minimum and I usually allow 1 week in order to clear the previous week's auction results before the next week's.
I think what is happening is that more people are browsing during COVID19 and haphazardly bidding and then just deciding they didn't really want it and not paying.
Hip requires buyers to make payment within 5 days of purchase or auction won unless other arrangements have been made between the buyer and seller.
Hip will also review resolution requests and take action as needed based on our Terms of Service.
If you're experiencing an unusual amount of non-payments please feel free to reach out to support@hipecommerce.com for further assistance.
Thanks!
At this time buyers are held to 5 days and can reach out to sellers to make alternate arrangements if needed.
I think you can define the Sellers' rights to withdraw after (say) 5 days if payment isn't made. But I wouldn't be for allowing a Seller to "collect" (other than normal civil torts), such as attaching to the Buyer's next transaction or something.
Now, do you take Dogecoin? (grin)