Contact us ...can't contact!
Is this another "improvement"? When trying to contact Hip, all I can get is the Question and Answers section and of course I can't find the question/answer, so finally I click on "Contact us" and the whole thing starts again. In other words, you can't contact anybody!
Starting to be really turned off with all those improvements.
Starting to be really turned off with all those improvements.
Comments
Last resort you can email to support@hipecommerce.com for help
If you have no sellers you do not have buyers.
I just sent a request on your behalf, using "need Help" and "send us a message" works fine for me
Mike
Response:
Hi Michael,
This is an automated email - just letting you know that we received your message.
We'll be reviewing your request soon, and will follow-up with you in more detail as soon as possible (usually within 1 business day).
Best Regards,
Hip eCommerce
Thank you for bringing this to our attention. Our apologies for the difficulties here.
We do appreciate everyone's feedback and suggestions. We’re always looking to improve and feedback from our members is one of the most valuable tools we have in determining what to build next.
We will certainly pass this request along to our product team to review.
Having said that, please feel free to message us directly at support@hipecommerce.com if you have any questions or need help with anything. We are always happy to help!
Best,
Anj
Hip Support