Not TakenThese endless, damned bugs are getting old !
I just completed a couple of dozen listings into my store and have a pretty solid handle on the new format. Imagine my surprise when I went back to check on them (a lesson learned because of all the problems with this site) and found I have a cover listed as an auction, which was neither my intention or a result of a deliberate action.
So...I went to my account page to see if I had been charged for an auction listing and found there were charges for TWO auctions. Meanwhile, if I key in 'Auctions' on my store's main page, it lists only one.
The second charge for an auction I didn't want nor created is for a BIN listing I put up almost an hour ago, and it still hasn't even appeared in my store in either form.
This site is getting on my nerves !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
So...I went to my account page to see if I had been charged for an auction listing and found there were charges for TWO auctions. Meanwhile, if I key in 'Auctions' on my store's main page, it lists only one.
The second charge for an auction I didn't want nor created is for a BIN listing I put up almost an hour ago, and it still hasn't even appeared in my store in either form.
This site is getting on my nerves !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Comments
Thank you for bringing this to our attention. We have looked into this and sent you a message directly regarding this matter.
Best regards,
Anj
Hip Support
It does not appear that there was an issue here on our end, but I can certainly understand that you may have inadvertently created these two listings as auction listings, as auction is the default listing format in our Sell Your Item page.
However, we are planning to release an update soon, which will allow you to set the default listing format from the Members Area > Selling Tools > Default Listing Settings page, which should help to ensure you're only creating listings in the format you intend to. I also see that our team has already reached out to you to refund the listing fees on these two items, but if you have any further questions, please feel free to follow-up accordingly.
Unfortunately there was an issue on your part. I have added thousands of Items in the last few years and never had this as an issue till today. You all must of changed something. The something being the default to "Auction". Some friendly advise from a much supportive seller is to leave those things that ain't broke alone and work on things that really need fixing.
I do not have a page "Prefilled Fields" under seller tools.
I set up an auction this morning to start at a latter time and the item is not showing up on my scheduled listings page.
It also does not come up in my search under private ID of C118 in any of the sections under listings.
Too many bugs going on with this site and I am making sales but it might be getting time to look for something new.
George, this is a new feature that we have just released today - adding Listing Type as one of the available options that you can set on the Default Listing Settings page.
These values are only used when you create a new listing. If you click on "Sell", you should see that for a new listing, your listing will now default to Store Item instead of Auction, as it's set as such on the Default Listing Settings page.
Its getting older and older having to triple check every listing to make sure I'm not wasting money on auction listings I didn't want. Meanwhile, if one of these sells as a BIN on eBay, what do I do if the same item has a bid on it over here????