Not TakenBoxes keep clearing when listing an item

Comments

• 10 Comments sorted by Votes Date Added
• DDeborah Shohet

  November 2017 0 Likes Vote Down

  Also, the boxes are cleared again when I change the image.
  
• Mark Rosenberg Staff

  November 2017 0 Likes Vote Down

  When you create a new listing, including using the List Similar feature (but not when you edit an item), and you fill in the Title, we automatically extract the Country and Catalog number from your title, and automatically fill in the Country and Catalog number fields. If we have additional information such as the year, it will also be filled in automatically.
  
  This saves a significant amount of time from re-entering the same information, and helps to ensure that all of our filters work properly for buyers. It's also how the List an Item page has worked for over a year.
  
  To avoid any issue, just fill in the information in the order which it appears on the page.
  
  More specifically, fill in the Title first, then fill in / make any changes you want to the Catalog Number field, and finally fill in / make any changes you want to the Year field.
• Rod Tilyard

  November 2017 0 Likes Vote Down

  "To avoid any issue, just fill in the information in the order which it appears on the page."
  
  So it is a bug?
  
  
• Mark Rosenberg Staff

  November 2017 edited November 2017 0 Likes Vote Down

  This is not a bug.
  
  This is a feature, actually one of our core features, which hundreds of Sellers use every week.
  
  Per the above, we automatically extract the Country, Catalog Number, Condition, etc. from the Title field when you enter it - and then fill in the Item Specific fields for you automatically. In many cases, we can also automatically fill in the Year of Issue and Stamp Type as well (even if the Seller did not enter this information) when we have this information available in our Catalog.
  
  This feature makes using the List Your Item process significantly faster, as well as helps to ensure that buyers can find items by using the various filters on our site (which are also automatically applied to imported listings).
  
  In the event that the Catalog Number field changes (whether from being manually edited, or from being updated from a change in the Title), the Year of Issue field will be automatically updated. If we don't have the Year of Issue in our Catalog, we clear the Year of Issue field. This is so that it does not appear we've automatically filled this in, when we have not, since it would then be left as-is and wrong (this was actually the original behavior, and after much discussion, including in our forums, with our Sellers, the new workflow was implemented).
• DDeborah Shohet

  November 2017 0 Likes Vote Down

  Sounds good but it doesn't really work for me. It only picks up the SG numbers in the title and ignores the scott numbers, which are first. Doesn't pick up the date at all. I usually fill them in, in order. But if I have to correct something, for eg change MNH for used in the title, it resets the fields to, only sg numbers and no date. And it still changes the fields again when I add the image. Can this automatic behaviour be turned off?
• Mark Rosenberg Staff

  November 2017 edited November 2017 0 Likes Vote Down

  Deborah,
  
  We do not currently provide an option to change how the List Your Item process works. Just to clarify, are you referring to using the List Similar process, or Editing an existing listing? Adding an image should not have any effect on any of the item specific fields. If you see this happen again, please let us know which specific item listing you're referring to.
• DDeborah Shohet

  November 2017 0 Likes Vote Down

  Hi Mark, it's when I use the list similar feature. I just tried the image again but it didn't reset this time. I think I have just worked out why it is suddenly doing this in the last month. I re-formatted my titles to contain catalogue numbers about that time, so now it is probably picking up things automatically, whereas before it was not. I'll persevere Thanks for your help.
• Mark Rosenberg Staff

  November 2017 edited November 2017 0 Likes Vote Down

  Actually, I think if you just place a number sign in front of the Scott numbers, then it will pick up both the Scott numbers and SG numbers, and automatically fill both in to the Catalog Number field for you.
  
  So for example instead of "744-747,SG1262-SG1265", enter "#744-747,SG1262-SG1265"
  
  Let me know if that works.
• DDeborah Shohet

  November 2017 1 Likes Vote Down

  That did work. Excellent!
• Thomas Keesling

  November 2017 0 Likes Vote Down

  Mark, just an FYI.....I often use the "list similar" feature. I rarely have a problem with it picking up the country or catalog number, but it often doesn't pick up the year. If I'm listing a series of stamps all issued in the same year, the system will often remove the year and leave that box blank. It's not a big deal. I've grown accustomed to always making sure the year is there and, if not, typing it in.
  
  Something else I've had a problem with recently when using the "list similar" feature is that setting the "Stamp Type" to "Back of Book (other) - Telegraph Stamps" usually results in the system changing that to "Back of Book (other) - Acknowledgement of Receipt." About 90% of the time, after listing telegraph stamps, I must remember to go back and edit the "Stamp Type" to correct this change in "Stamp Type" back to the "Telegraph" type that I entered. Once I've edited the new listings, the "Telegraph" type sticks and the listings don't revert back to the "Acknowledgement" stamp type again. I've listed nearly 50 telegraph stamps in recent days and this strange behavior has occurred on most of those listings. I've never seen this behavior on any other type "Stamp Type" of listing. Only on the "Telegraph" listings. I've never used the "Acknowledgement of Receipt" for any listings.
  
  Just something to look into in your spare time!