Justin Beard
About
- Username
- Justin Beard
- Joined
- Visits
- 89
- Last Active
- Roles
- Member, Administrator, Moderator, Staff
Comments
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Thanks, Michael!
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Hi John, I just sent you a direct email but wanted everyone else on the thread to check out this short video tutorial explaining how to use our bulk lister to list material quickly to HipStamp: Best, Justin
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Hello, Our Thursday night penny auction event is certainly one of our main events each week. These events help drive significant sales for participating sellers and we are always looking to expand our weekly auction events. If anyone is interest…
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This is such a great thread!!
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Hello, Justin here from HipStamp. We appreciate you alerting us to this. We are working to address this so it does not impact anyone else and should have it resolved shortly. If you receive the message posted above, please do not click the link …
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Hi Dan and James, Thank you for bringing this to our attention! We have updated the system and all should be set. James, you can go to Members Area > Buying and complete your purchase. Congrats on the wins! Again, thank you for bringing this…
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Hi Robert, Thank you for bringing this to our attention. We have updated the New Jersey sales tax to 6.875%. Best, Justin
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Hi Viggo, Please contact support@hipecommerce.com and we will help you straighten out your shipping settings. Best, Justin
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Hello and Happy New Year! You can now Leave Feedback in bulk directly on the invoice page. If you are a buyer, go to Members Area > Buying then click Leave Feedback on the invoice: If you are a seller, go to Members Area > Selling > …
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Hi Bill, I thin you meant to leave a seller a direct message. Please go to the listing in question and click the Question tab to send them a direct message regarding the stamp in question. If you need additional help, do not hesitate to reach out:…
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Hello Emmanuel- Please use the Contact Us form (link in our Footer), and our Support Team will follow-up with the buyer.
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Here is a quick high-level overview of how the check and money order payment process works: Accepting payment by check or money order
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HI Charles just seeing this but thought I would share the solution with anyone else who may be interested in the following: When a buyer pays for an order, HipStamp will send a notification the item was purchased and PayPal will send an email that …
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George- let me know if you need help setting up your store- support@hipecommerce.com
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Ralph- Wanted to follow-up here. If you feel you were charged by Stanley Gibbons while also being charged by HipStamp, let me know and I will follow-up accordingly.
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Ralph- all should be good. You were charged 8/21 and 9/20 for a basic store subscription. You can always search all recent transactions by logging in then going to Members Area > My Account > Account History. Let me know if you have any oth…
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This is a rare occurrence but does happen from time to time. If this happens to anyone else, email support@hipecommerce.com and we will take a look. Glad this is resolved Jerry!
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Bob- I just added a ticket to review this item and will keep you posted.
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Ross- sign in and click the Feedback tab > Leave Feeback. You have 10 pending items waiting on feedback. Thomas- email me support@hipecommerce.com we need to combine your accounts since you created 2. Once we do that, your feedback should be re…
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Michael Email me and I'll manually set up a promotion and newsletter for you. support@hipecommerce.com. We will have this ready for you to manage in 1-2 months. Until then, I'm your guy. Best, Justin
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Doug and Chris- feedback should be updated now. Also- great point on the feedback being overlooked. We will looking into a way to display notification when feedback is needed.
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Wayne- feel free to email me and I will help you reset your password: support@hipecommerce.com
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David- email me and I can help you out. support@hipecommerce.com
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The Do it Yourself newsletter functionality is currently disabled for all store types. We are manually running newsletters for Premier subscribers at the moment. We will be releasing additional details around store subscription features/functional…
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Hi Michael- great question! Premium Store ~$45/month - Dedicated Account Management- we will work with you on Sales, Promotions and Newsletters. - Premium store promotions will be featured within our Weekly Newsletter sent to all members. - Premium…
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Hello HipStamp Community! My name is Justin Beard. Yesterday I joined Mark as the new COO here at Hip Ecommerce. I wanted to introduce myself in these forums to say hello and to clearly articulate why Mark has brought me into this role and how I ca…
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Hongbo and Zhou- your watch lists will all sync within the next 1-2 weeks Dr. Terry- we have added this to our feature list Phil- we have added custom store categories to our feature request list
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Hello HipStamp Community! My name is Justin Beard. Yesterday I joined Mark as the new COO here at Hip Ecommerce. I wanted to introduce myself in these forums to say hello and to clearly articulate why Mark has brought me into this role and how I c…