Follow-up to my "Follow-up" of August 16. Still waiting for a response re the 119 closed listings!
Nothing has changed regarding this problem since I originally posted on the 16th. The 119 listings that were mysteriously closed on August 3, 2016 at 00:24 are still closed! They remain unavailable for sale.
Here is the August 16 posting:
"I had posted this yesterday [August 15] as a follow-up after the initial issue [An item has been placed in my shopping cart!] was resolved, but I should have just started this new discussion instead of trying to tag this issue to the first one. Here is the newly-discovered issue that I think is related to the initial shopping cart problem.
"Thanks, Mark, for explaining how that item ended up in my shopping cart. Now, I've discovered another problem that may be related. On August 3, 2016 at 00:24, 119 items in my store were closed. I didn't close them. I've only checked a couple so far, but I'm pretty sure all of the items closed on that date should still be active. I have not yet figured out what this group of listings has in common other than the closing date/time. That date/time may coincide with the work you were doing that led to the errant item showing up in my shopping cart. I hope it's as simple as that and an easy fix.
"I've only sold a handful of stamps on HipStamp so far. Those sales occurred on other dates and are correctly shown as closed. It's only the August 3, 2016 closings that have been closed in error.
"Thanks.........."
Here is the August 16 posting:
"I had posted this yesterday [August 15] as a follow-up after the initial issue [An item has been placed in my shopping cart!] was resolved, but I should have just started this new discussion instead of trying to tag this issue to the first one. Here is the newly-discovered issue that I think is related to the initial shopping cart problem.
"Thanks, Mark, for explaining how that item ended up in my shopping cart. Now, I've discovered another problem that may be related. On August 3, 2016 at 00:24, 119 items in my store were closed. I didn't close them. I've only checked a couple so far, but I'm pretty sure all of the items closed on that date should still be active. I have not yet figured out what this group of listings has in common other than the closing date/time. That date/time may coincide with the work you were doing that led to the errant item showing up in my shopping cart. I hope it's as simple as that and an easy fix.
"I've only sold a handful of stamps on HipStamp so far. Those sales occurred on other dates and are correctly shown as closed. It's only the August 3, 2016 closings that have been closed in error.
"Thanks.........."
Comments
I apologize for any confusion - I thought I had responded to this already, as it was originally related to having the bidStart Sync turned on, and the items no longer being available on bidStart. Since your bidStart Sync is now turned off please feel free to relist the items.
You can do this all at once from the Members Area > Selling > Listings > Closed page. On the right hand side filter by End Date (set it to August 3 - August 3 to see just items that ended on August 3). Then at the top left of the page, click on the drop down menu and click "Select All X Listings":
Then scroll to the bottom of the page and click on "Relist".