Anj-Barros
About
- Username
- Anj-Barros
- Joined
- Visits
- 45
- Last Active
- Roles
- Member, Moderator, Staff
Comments
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Hi Harry, Thank you for reaching out and for bringing this to our attention. We sent you a message directly regarding the difficulties you mentioned above with listing your items. Support is here to help. Best regards, Anj Hip Support
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Hi, We apologize for any inconvenience, as we had a temporary issue from around 2:30pm et to 3:30pm et with images being able to upload on the Sell Your Item page. This has now been resolved. Our apologies for the inconvenience here. Best regar…
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Hi Anthony, We've sent you a message directly in response to your question. Please refer to our email, which would have been sent from: support@hipecommerce.com for any additional details. Best regards, Anj Hip Support
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Hi Brett, We sent you a message directly to the email on your account in response to your question. Feel free to let us know if you have any further questions about the above item-we're happy to answer them for you! Best regards, Anj Hip Support
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Hi George, Thank you for bringing this to our attention. We have looked into this and sent you a message directly regarding this matter. Best regards, Anj Hip Support
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Hi George, We appreciate your bringing this to our attention. We’re always looking to improve and feedback from our members is one of the most valuable tools we have in determining what to build next. We'll pass this request along to our product…
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Hi Scott, We apologize for the difficulty here. Please be advised that we have sent you a message regarding this matter. Best regards, Anj Hip Support
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Hi Michael, Thank you for bringing this to our attention. I sent you a message directly from support@hipecommerce.com regarding this matter. We'd like to hear more about the issue you've experienced so we can investigate further. Best regards,…
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Hi John, If an item on your Watch List is purchased by another member, no notifications will be sent. It will be removed from your Watch List > Open Listings folder. However, the listing will still be visible in your Watching > Closed List…
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Hi all, We apologize for any confusion here. Several weeks ago, we had an update on HipStamp that included a change in which if no feedback has been provided after 45 days, Hip will automatically post a positive feedback rating for sellers with th…
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Hi Dale, My Want List will show you any stamps on HipStamp that currently match your Wants, in addition to notifying you when new stamps matching your criteria are listed. To access the My Want List feature go to the Members Area > Buying > B…
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Hi, You can send us a message directly at support@hipecommerce.com. Best regards, Anj Barros Support
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Hi, Please be advised that our Product Development Team is aware of the issue with the List Similar option and is currently working on resolving it as soon as possible. Please note that the List Similar option may still function properly, however…
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Hi, We have sent you a message directly about this matter. Please feel free to respond with any questions you may have. Best Regards, Anj Barros Support | Hip eCommerce
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Hi Jerry, I am sorry to hear about this difficulty. Can you please send us a message directly at support@hipecommerce.com so we can investigate this further and ensure this does not happen again? Thank you! Best regards, Anj Support
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Hi, Thank you for bringing this to our attention. I sent you an email directly regarding this difficulty with completing your payment. Please see the email from support@hipecommerce.com. Best, Anj Hip Support
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Hi, Thank you for bringing this to our attention. Our apologies for the difficulties here. We do appreciate everyone's feedback and suggestions. We’re always looking to improve and feedback from our members is one of the most valuable tools we h…
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Hi Bill, Thank you for reaching out and for bringing this to our attention! I am sorry to hear about this difficulty. Please send us a message at Support at support@hipecommerce.com if you are still experiencing the issue and need further assist…
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Hi Patsy, The eBay Sync allows a seller to bring their items over from eBay, however, it is important to note that only store items can be synced over. At this time, any auction items from eBay will not be brought over to Hip. Please let us know…
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Hi! Thank you for the feedback and suggestion here; We’re always looking to improve and feedback from our members is one of the most valuable tools we have in determining what to build next. We'll pass this request along to our product team to r…
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Hi Larry, I understand your frustration. We've taken a look into these and they appear to be isolated issues. We have sent a message directly to your email to help you with these difficulties. In the future, if you wish to follow up on your email…
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Hi, I understand how these can be frustrating. We encourage sending a direct message to our team at support@hipecommerce.com if you are still experiencing any technical issues with using our site so we can investigate in more detail. Best, Anj Su…
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Hi Steve, I understand how receiving the wrong item can be frustrating. Generally, if you received an item that's significantly different than the seller described, you can ask the seller for a return/refund by sending the seller a message through…
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Hi Peter, I am sorry to hear that the seller has not responded to your messages about the wrong item you received. I would be happy to follow up with the seller myself about this. Can you please send us a message directly with the order's details …
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Hi, Tom! If the buyer is still unable to complete their payment, you can let the buyer know to send us an email directly at support@hipecommerce.com and we would be happy to look into the matter further.