My Christmas Promo was a no go.

john o'neil

Friday, I set up a Christmas promo to run through New Years Day. As of yesterday, only 5 stamps out of hundreds the promo applied to showed the discount. I emailed "support" yesterday to notify them of the issue. No change today and my email resulted in an automated reply saying staff was off for the holidays, and may not get to my issue til the 27th. Nice! Bah humbug!

Scott Payton

What's your store name John?

john o'neil

Troutbum Stamps. BTW...Merry Christmas Scott!

john o'neil

And everyone else!!

john o'neil

Well crap.....I now see that my holiday discount is only in effect for new stamps listed. So, it was likely me that screwed it up from the start. Any idea how to fix? Although maybe I'll just let it play out as it's already half way through the promo.

Ted Tyszka

You could delete the current promo and start a new one for New Years.

john o'neil

How do I delete it Ted?

Ted Tyszka

To the right of your promo are two icons: a folder and an x. Click on the folder to edit the existing promo or on the x to delete it.