The Bentley Collection
Your satisfaction is my utmost concern. Returns are accepted within 30 days of receiving your order. Please contact me via message with any concerns and I will do everything I can to make your concerns right whether it be a replacement of your purchase or a refund/return of your purchase.
A note on international shipping. All international shipments from the US will be done via USPS First Class International Package service which includes a tracking number. Once these shipments are completed and the tracking number is provided, The Bentley Collection cannot be responsible for delivery to the customer as the package is out of my control at that point. Current delivery times to international destinations are running between three to six weeks and sometimes more depending on destination address. Extenuating circumstances will be considered on a case-by-case basis in the event of non-receipt.
The Bentley Collection currently ships only to the US, UK, Canada, Australia, Germany, and France. All offers or purchases made from any other country will be considered on a case-by-case basis.
Where multiples of a listed item are available, I will provide a scan of one of the items available. The rest of items available for a given listing will be essentially identical in quality with differences perhaps in the location of the cancellation for example. If I have multiple items to list for a given stamp with significant differences, I will list those separate from each other. The differences in the location or type of a cancellation for example or other minor differences for listings with multiples is not grounds for a return.
A note regarding authenticity of items. While I represent that all items in The Bentley Collection are authentic (unless otherwise noted in the description), there may be cases where the cost to have a given item expertized is not justified based upon the potential value of the item or other variables. If you purchase an item and decide to have that item expertized by a recognized authority such as APS, PSE, etc. within 180 days of purchase and the item comes backs as not genuine, I will be happy to refund the purchase price of the item within 30 days of date of the certificate. I will execute such refund upon my receipt of such item and its associated certificate. I will not be responsible for return shipping on such items or any cost associated with the expertization.
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SHORTHAND DEFINITIONS:
M or ** = Mint Never Hinged
Unused or * = Not Postally Used but Hinged and/or not otherwise Mint
OG = Original Gum
H = Hinged
HR = Hinge Remnant
HPG = Hinged Partial Gum
HROG = Hinge Remnant Original Gum
LH = Lightly Hinged
VLH = Very Lightly Hinged
MOG = Mostly Original Gum
DG = Damaged or Disturbed Gum
U or o = Postally Used
UH = Used Hinged
CTO = Cancelled to Order
SA = Self Adhesive
SE = Straight edge
NG = No Gum
NGAI = No Gum As Issued
FDOI = First Day of Issue
PNS = Plate Number Single
SCV = Scott Catalog Value
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CATALOG ABBREVIATIONS
Sc = Scott Catalog, Scott US Specialized, or Scott Classic Specialized
SG = Stanley Gibbons
Mi = Michel
Heij = Heijtz, Stefan - Falkland Islands and Dependencies, 7th Ed.
Shim = Shimomara, M. - Standard Catalog of Japanese Revenue Stamps, 1981
San = Sanabria
His = Hisocks, S.E.R. - Telegraph & Telephone Stamps of the World, 1982
YT = Yvert & Tellier
MEL - Mellone (1984)
Kerr = Kerr, Allen D. - The Local Overprinted Stamps of Manchuria
NSSC = Walsh 2025 Newfoundland Specialized Catalog, 16th Edition