I would like to ressurect the BidStart "Notification" at the bottom right-hand corner of the screen
In BidStart, when I opened the program all I had to do was look at the NOTIFICATION at the bottom right hand corner to see if there was anything that needed my attention... a sale, a message, an offer placed, etc. Is there any way to program that into HipStamp? I sure miss that.
Bob
Bob
Comments
I can't count the number of customers who didn't even know there was a message system and were quite surprised to see the messages I sent them. Plus, I know there is a message system but will completely forget about it for days. It really impresses the customers when they feel I am ignoring them. I don't know how many times I have left HipStamp and opened up my email account and found a notice that somebody sent me a message in HipStamp. There's just something wrong with relying on a hit-and-miss email system to alert me that I have a message in another program. Sometimes it works, sometimes it doesn't. (Tonight, I received about 80% of the notices that I sold something.) So why rely on it?
If you read this Mark, like Doug, I hope you will hurry with a notification feature like you had in BidStart. Instead of sending a notice to my email, please just send it to the bottom right hand corner of the HipStamp screen.
Thank you for your consideration.
Bob Gage
There is a better way, and Mark has written the program for the better way before in BidStart. So we are asking that he do it again, in HipStamp. It was a very nice time saver. It can be again.
All I was addressing was the messages. Seeing as we don't have a notification system at this time,this is a fairly simple way of checking if you did get any messages.
I don't need to click though all the menus more then once a day. (The summary page shows the account balance and if you keep an eye on the balance you can see rather quickly if you had a sale. With Hipstamp having most orders paid when they are sold what is the need to check if I got a payment since most are paid at the time of purchase?)
As far as taking care of the orders I block off time to mark any shipments going out that morning,leave feedback,mark those orders as shipped,then print off any orders from the previous day. Then I have a block of time set aside to pull,pack and get the shipments ready for the next morning. (I do know about the numbers of clicks but if you're only doing it once a day it doesn't seem to be that big of deal,not to say that others would see it as a bigger deal)
As far as the messages,yes that is a bigger deal as they are often time sensitive.
Granted, that is still not the all-in-one BidStart way, but it works for me. And (once again) as a wise man once said (and I have oft-repeated), Adapt and Thrive.
Ted
https://www.hipstamp.com/store/tatyszka-stamps
And, Michael, about half of my sales are paid immediately, while the other half stagger throughout the week and some into the next week. And since I am also running another business, I have to take care of my stamp business in between appointments with my main business. So, the quicker I can see if anything needs attention in HipStamp, the better. In BidStart I could see in one second if something needed to be taken care of or not. I wish we had that here.
Wise indeed.
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Bob, I didn,t change my mind. I never saw your message accepting my question about the certificate. As far as I know, hipstamp never notified me that you had sent it.
I'm pleased to accept your offer to sell me the ...
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If there was a notification on the HipStamp screen, my customer would have noticed that I wrote him. It's been a well known problem all along that the email notifications are hit and miss, with some email servers worse than others. Why just last night I didn't receive an email informing me of a stamp I sold.
Mark, many of us would really appreciate a notification on the screen like we had in BidStart. I hope you will consider it.
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Hi Bob:
I didn't know I won the bid on the Prexies. I'll get a check in the mail to you tomorrow. Thanks again for the super deal!
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Please Mark, there really is a problem that you can solve with a notification system.
How many of the brand new customers on HipStamp haven't paid for their purchases because they don't even know they won the auction, or that their offer was accepted?
How many times has a message sat in your inbox on HipStamp and you didn't notice it for a day or two? (That really impresses the customers, doesn't it.)
Why does the FORUM have a NOTIFICATION system, but your STORE doesn't? Is chatting more important than selling?
Yesterday, I received over 200 emails from HipStamp. (Did I receive all of them that were sent? Who knows?) And that is just what I got from HipStamp. Add to that the PayPal notices, etc. etc. etc. Gee, I wonder if it is possible for me to not notice an important message from a customer that got mixed in with the other 300 emails?
Mark, a notification system would really help. Is one being considered? Is one being worked on? Or have you decided to never have one?
Thanks.
Bob Gage
One thing that helps tremendously in this site is to put shortcuts (bookmarks) on your browser toolbar to take you to the page you want to go to with only one click. Personally, I have six shortcuts that I use daily on this site. Someday, the improvements they keep making to this site might do away with the need for them, but for now, they are essential.
With regards to the priority of this item, if there was a significant issue on HipStamp in which many members were unaware of their buying and selling activity, this could be a helpful way to help limit such issues. That being said - that's not a particularly prevalent issue on HipStamp, as there are many different ways in which we currently alert members to their buying and selling activity, including via email, within the Members Area, etc.
Bob, for example when you noted "How many of the brand new customers on HipStamp haven't paid for their purchases because they don't even know they won the auction, or that their offer was accepted?" In the last 3 months you've had 500 Orders (mostly through auction), of which, excluding the items you recently sold this week less than 1% were unpaid.
We're always working on enhanced and new features, and our goal each month is to prioritize features based on data and feedback we collect from many different sources, and in turn to implement features which will best increase the amount of sales each month on HipStamp.
Good. Thanks for letting us know.
Sincerely,
Bob