John Eckhardt

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John Eckhardt
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  • Thanks all for the clarification. Hadn't occurred to me that others had found a way to avoid PayPal fees. Seems like they should also pay the "transaction fee" too like everyone else does who is honest. We don't like it, but we are stuck with it.
  • Should this part bother me? U.S. business accounts will not be able to receive personal transactions from U.S. PayPal accounts. U.S. PayPal accounts will not be able to send personal transactions to U.S. business accounts. Does this mean if you …
  • I would not write in pen on any stamp.
  • My sales revenue was down about 10%, but my number of stamps sold was up.
  • As Greg said send a message to support@hipecommerce.com
  • Site works fine for me. I viewed several listings.
  • Glad to report that HipStamp was finally able to help complete this sale and keep a new customer for our family of sellers. As previously stated he had unknowingly exceeded the limits set by PayPal and his cart froze up. Fortunately HipStamp had t…
  • Hopefully that won't be necessary and HipStamp can find correct the problem from their end. If I were new to this site and was told I had to "start over", I might not. I would think I should have been told of the 1,000 item limit. I invested hou…
  • Buyer again contacted me and said his cart is "frozen". He can't make any changes. Said he received notice from HipStamp stating the limit was 1,000 items, but only after I had pressed HipStamp for some direction. He again requested their "help".…
  • I also want to be contacted about any mistakes. I use the bulk upload feature and sometimes associate the wrong image with a listing or just plain make an error. I try to catch these myself, but some getaway. Most comments are gracious, but I h…
  • Peter your suggestion was the correct answer. HipStamp just got back to me with a real answer. They said the problem was with PayPal who can't process more than 1,000 line items. Now I know how to help someone else who can't process a large orde…
  • I did that, but haven't heard back from him.
  • Just received my second reply from HipStamp... We would suggest troubleshooting this specific "error" which works for some buyers with the same issue. Carts can get overloaded that might cause issues for checkout. I have escalated this with the rel…
  • Bill, Perhaps you missed it, but I didn't say "FILL", I said .. "I estimate that it took me about 2 1/2 hours to process these stamps including selecting, listing and packaging." To me, the first two cover what you added and the last was the F…
  • You can ship using Shipping Easy. The cost is $8.60 for 1 oz. without tracking. Costs more with tracking.
  • Tom you can do a bulk edit on your entire inventory. From your home page select listings. Then select all from the box to the left of listing. Then do a bulk edit on your postage. It will take a while to process your entire inventory, but it is …
  • Michael, You are correct. I got caught up in the fees being included in my $1.10 shipping cost when I was calculating cost for a 25 cent stamp. After deducting the actual fee cost on this transaction and bumping the "store cost" factor to 30 cent…
  • A short lesson in math.. $40 sale less $8 cost plus 70 cent profit on shipping equals $32.70 divided by 2.5 hours (listing time already included) equals $13.08 per hour. Not the $15 at Walmart, but I don't have to stand on my feet. Besides I lik…
  • I agree that selling stamps with a 5% profit margin doesn't make any sense and a 40% margin is much more desirable, but who said anything about selling stamps at a 5% margin? My direct "cost" of a stamp that I would list for 25 cents is 5 cents. …
  • John you can choose to only list stamps with an asking price of a least $2.00, but doing so will greatly impact your sales potential. Most sellers provide a wide range of stamp values in their inventories. You have many more buyers looking to coll…
  • Don, thanks for the explanation.
  • Scott I respect your valuable input to these forums and have learned much from you, but in this case I'm not convinced your information is correct. I have read the article you reference and it states that if you’re an online retailer shipping pro…
  • Scott I don't believe you are reading the reg's correctly. I read the "threshold" to be between $1 and approximately $180 USD. We have no ability to hold the sales price below any level and I don't see many buyers willing to pay required shipping …
  • Can I borrow Bentley to do it? After my shipping destinations were applied a second time, my buyer was able to make the purchase. I notified HipStamp I didn't need there help after all. Still don't know why so many stamps were missed in the fir…
  • Surprisingly some international buyers are willing to pay the high shipping costs. My highest charge is to ship to Italy which is $24.00 which includes tracking and insurance. I can ship to most other countries for $11.00 including Australia and C…
  • Greg, I took your advice and submitted a ticket. I had to write it twice as my first attempt failed and I had to start over. I received the auto reply on my second attempt. My second attempt to open all listings for Italy is still processing. A m…
  • Also impressed by your improvements. Keep up the good work. Another point to consider is the cost you charge for international shipping. You may not be aware that stamps can no longer be included in first class international letter mail. Whi…
  • Your stamps listed as Canada SG 551, SG 552 and SG 555 are from Great Britain.
  • John just take a look at your store. Any problems on your first page? I would also suggest using Scott numbers as most of your buyers will be US. A "No Returns" policy will turn many potential buyers off.
  • I scan all images at 600 DPI. This provides consistency with a quality image. I agree with most of what Scott said, except don't be afraid to list multiple copies of the same stamp number. Many buyers collect cancelations and I often sell multiple…